a) There shall be a 05 member Committee comprised of 02 senior faculty members, relevant head of the department and dean/Director Academics, headed by Controller of Examinations to redress the grievances of the students about any course instructor or grades or for any other issue.
b) In respect of grade, a student shall submit the grievance application (if any), in writing to the respective Head of the Department within seven (07) working days of the receipt of the grade. The Head of Department shall forward the grievance application to the Committee with his/her comments and details. It shall be mandatory for the Committee to give its final decision within (05) five working days or before the start of registration for the new semester, whichever comes earlier. The decision of the Committee shall be deemed final and shall be binding on all parties.
c) A Departmental Committee headed by the Chairman/ Senior Faculty Members shall check randomly a few answer papers of mid and final semester examinations for uniformity of scoring & covering of the course content.